Adoption and use of e-government services : a case study on e-procurement in Malaysia
Part of : WSEAS transactions on business and economics ; Vol.7, No.1, 2010, pages 1-10
Issue:
Pages:
1-10
Author:
Abstract:
The edge of the Information Age, where information has become the cuttingedge of global competition, has thrust the Information and Communication Technology(ICT) into the fore front of the national socio-economic development. ICT has beenrecognized as a strategic enabling tool to support the growth of the economy as well asenhance the quality of life of the population. The public sector in Malaysia is goingthrough period of rapid change. The government’s leading role in spearheading the surgeforward into the information age has compelled the public sector to lead the way. TheGovernment launched the Electronic Government (e-Government) initiative to reinventitself to lead the country into the Information Age. Implementation of ElectronicProcurement (e-Procurement or locally known as e-Perolehan) is regarded as one of themajor milestones in government’s effort to reduce corruption thus enhancingaccountability and transparency of government procurement. There are six procurementmodules being implemented since 1999. The aim of the government is to make all thesuppliers and federal government agencies become electronic procurement enabled usersby the year 2010. This paper looks at some of empirical findings from the surveyconducted regarding the government suppliers readiness in adopting and using the e-Procurement system. The general findings show that the suppliers have positiveperception about information technology and the use of Internet to do their businesstransactions; hence they are ready to use the e-Procurement system. Even though thereare some positive development of e-Procurement in terms of the acceptance and usage,there are also many problems and challenges faced by both the buyer community i.e.government, and seller community i.e. suppliers. The paper provides somerecommendations to improve the current practice to encourage more suppliers to grab theopportunity and benefit fully from the e-Procurement initiative in Malaysia.
Subject (LC):
Keywords:
information and communication technology, e-government, e-procurement, adoption
Notes:
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