172-188

• Kawaguchi, Hiroyuki
• Komiya, Seiichi

The authors classify licensing application procedures in Japan as factors that comprise proceduresincluding application documents and attachments, and have developed an application procedure ontology thatdefines the reference relationship among each factor at the level of items described or listed in documents. Inaddition, a method to derive acceptance or rejection of item transcription in One-stop application procedures aswell as work steps through inference was reviewed by utilizing the application procedure ontology.Consequently, if specific items in attachments are in the reference relationship with other relevant applicationdocuments, it was found to be possible to make an inference that item transcription is possible through themediation of such attachments, by using the reference relationship defined by this application procedureontology. By determining the work priority based on the referenced number among instances, visualization ofoverall workflow of application work was made possible in regards to the One-stop application combined withthe range selected by an applicant.

• Economics and Business

• Business management

application procedure ontology, one-stop application, online application, workflow, application support, e-government

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